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Legal Information

Cookie Policy

Use of cookies and similar technologies on the Portugalos website.

Last updated: September 2026. Please read the policy below carefully.

01

What is a cookie?

A cookie is a small text file placed on your device (computer, tablet, or phone) when you visit a website. Cookies allow the site to remember certain information about your visit in order to facilitate its operation and improve your browsing experience. Cookies do not themselves contain personal information, but they may be associated with information about you when you provide it, for example when making a reservation or placing an order.

02

Why does Portugalos use cookies?

The Portugalos website may use cookies or similar technologies for the following purposes:

  • ensure the proper operation of the site and its core features;
  • remember certain browsing preferences;
  • improve your user experience;
  • measure site usage and analyze its performance;
  • personalize certain content where this feature is applicable.

Portugalos strives to limit the use of cookies to what is necessary or useful for the provision of its services.

03

Types of Cookies

Cookies can be grouped into different categories based on their purpose. The categories relevant to the Portugalos website are as follows:

Essential cookies

These cookies are necessary for the operation of the site and its core features. Without them, certain parts of the site could not function properly.

Preference cookies

These cookies remember certain browsing preferences when this feature is used, in order to offer a more personalized experience.

Analytical cookies

These cookies help understand how visitors use the site and improve its operation and performance.

Marketing cookies

These cookies, if any, are used only if Portugalos relies on tracking or advertising technologies for this purpose. They are not presented as active until their use is confirmed.

Portugalos does not present as active any cookies or technologies that are not confirmed.

04

Managing Cookies

You can manage or control certain cookies through your browser settings, which generally allow you to accept, refuse, or delete them. When a consent mechanism is available on the site, you may also express or change your preferences from it. Please note that disabling certain cookies, particularly essential cookies, may affect the operation of certain site features.

05

Third-Party Cookies

Certain site features may rely on services provided by third parties. These services may place their own cookies or similar technologies on your device. Portugalos does not name any specific provider unless its use is confirmed. We invite you to consult the privacy policies of these external services to learn more about their practices.

06

Consent

When consent to cookies is required, Portugalos ensures it is obtained clearly and in advance, in accordance with the applicable laws in Quebec and Ontario. When a consent mechanism is available on the site, you may change your preferences at any time, including by accepting or refusing certain categories of cookies, to the extent technically possible.

07

Retention Period

Two types of cookies are generally distinguished based on their retention period:

  • Session cookies: they are automatically deleted when you close your browser.
  • Persistent cookies: they remain on your device for a set period or until you delete them.

The exact retention period may vary depending on the type of cookie and the settings of the relevant service. Portugalos does not declare any specific unconfirmed duration.

08

Protection of Personal Information

Personal information that may be collected through tracking technologies is handled in accordance with Portugalos' Privacy Policy. We invite you to consult it to learn more about how we protect your personal information.

09

Changes to the Policy

Portugalos may update this Cookie Policy as necessary. The version published on the website constitutes the version in force. Users are encouraged to review this policy regularly to stay informed of any changes.

10

Contact Us

For any questions regarding this Cookie Policy or the use of tracking technologies on the site, you may contact Portugalos using the following details:

Portugalos Gatineau

53 Rue Bellehumeur, Gatineau, QC J8T 6K5

819 600-3344

Portugalos Ottawa

2A-110 Bearbrook Rd, Gloucester, ON K1B 5R2

613 830-2444