
Privacy Policy
Protection of personal information at Portugalos in Gatineau and Ottawa.
Summary
Privacy Policy
Last updated: September 2026. Please read the policy below carefully.
Introduction
Restaurant Portugalos ("Portugalos") places great importance on protecting the personal information of its clients and website visitors. This Privacy Policy aims to clearly and transparently describe how Portugalos collects, uses, discloses, retains, and protects personal information in the course of its activities, in accordance with the applicable laws in Quebec and Ontario.
By using Portugalos' services or browsing its website, you acknowledge that you have read this Policy and accept the practices described herein.
Personal Information Collected
Portugalos may collect personal information when a person makes a reservation, places an order, fills out a form on the website, contacts Portugalos, or browses the site. This information may include:
- name, contact details (email, phone), and address;
- information related to a reservation or an order;
- messages and requests sent to Portugalos;
- general technical navigation information collected.
Portugalos is committed to requesting only the information necessary for the purposes for which it is collected.
Use of Information
The personal information collected may be used to:
- process reservations and orders;
- communicate with the client and respond to their requests;
- improve the services offered and the user experience;
- ensure the operation and security of the website;
- comply with applicable legal obligations.
Consent
Portugalos collects, uses, and discloses personal information with the consent of the individual concerned or as permitted by law. Consent may be express or, in some cases, implied depending on the context. An individual may withdraw their consent to the use of their personal information, subject to applicable legal and contractual restrictions.
Disclosure to Third Parties
Personal information may be disclosed to third parties only when necessary for the operation of the services offered by Portugalos, to authorized providers, or when required by law. Portugalos ensures that these third parties protect the information appropriately and use it only for the agreed purposes. No personal information is sold.
Retention and Security
Portugalos implements reasonable general measures to protect personal information against unauthorized access, use, alteration, or disclosure. Information is retained only for as long as necessary for the purposes for which it was collected or as required by law. However, Portugalos cannot guarantee absolute security.
Individuals' Rights
In accordance with applicable laws, an individual may, with respect to their personal information:
- request access to their personal information;
- request the correction of inaccurate information;
- withdraw their consent where applicable;
- ask questions about the processing of their information.
To exercise these rights, individuals are invited to contact Portugalos using the details provided in the "Contact Us" section.
Electronic Communications
When Portugalos sends communications by email or other electronic means, they are transmitted in accordance with applicable rules. The recipient may unsubscribe from these communications where applicable, according to the instructions provided in the message received.
Minors
The Portugalos website is not intended for minors without the authorization of a parent or legal guardian. Portugalos does not knowingly collect personal information from minors without such authorization. If you believe a minor has provided information to Portugalos without authorization, you are invited to contact us so that we may take appropriate measures.
Links to External Sites
The Portugalos website may contain links to external services or sites. Portugalos has no control over these sites and assumes no responsibility for their content or their privacy practices. When a user leaves the Portugalos website, the privacy policy of the external site consulted applies.
Changes to the Policy
Portugalos may update this Privacy Policy as necessary. The version published on the website constitutes the version in force. Users are encouraged to review the Policy regularly to stay informed of any changes.
Privacy Officer
Portugalos designates a person responsible for the protection of personal information. This person's contact details will be published here shortly. In the meantime, any questions regarding this Policy may be addressed to Portugalos using the details provided in the "Contact Us" section.
Contact Us
For any questions regarding this Privacy Policy or the processing of your personal information, you may contact Portugalos using the following details:
